FAQs

In property management, there's simply no comparison to the premium standard of service we offer. Not only does Highland excel at securing the highest rental returns possible in the current market, but we offer a solution that ensures your peace of mind. From rent collection to repairs and maintenance, negotiation and compliance, and caring for your prized asset, we aim to exceed expectations. Contact our Property Management team on 02 9523 4333 for a confidential consultation.

It's simple - our team can take care of the switch for you. By contacting our Property Management specialists on 02 9523 4333, we will notify your tenant and arrange for the keys and paperwork to be collected from your existing property manager. Our Property Management team will also discuss the costs that you will need to pay when switching property managers. You can be confident that there will be no interruption to the management of your property during the transfer process.

As per the Residential Tenancies Act, smoke alarms must be fitted to your investment property. Please advise if you require assistance with this, and we can arrange for the expert and compliant installation. Water efficiency systems can also be installed in your kitchen and bathroom to minimise consumption and costs. For further information, please contact our professional Property Management team on 02 9523 4333.

Market activity will influence the amount of rent you can expect to achieve, but our expert team will advise you on the current demand in your area for a property like yours and conduct a rental appraisal based on a comparison of similar rentals in your area. For a free rental appraisal, contact 02 9523 4333 today.

Properties that are beautifully presented, priced according to market conditions and professionally marketed and managed will stand out and attract a better quality tenant faster. Contact our team on 02 9523 4333 to discuss how we can rent your investment property in record time.

Highland’s team of award-winning property managers deliver an unrivalled level of customer service and care. We carefully screen every tenant application to ensure you're only presented with the best applicants available, and conduct thorough in-going, out-going and regular inspections. Our findings are detailed in a comprehensive inspection report that includes photographs to reflect the exact condition of your property. We also promptly attend to repairs or maintenance requests and use trusted, licensed trade professionals to provide quality solutions. Contact our Property Management team on 02 9523 4333 to see how we can keep your property maintained to the highest standard.

Rent arrears will never be an issue when you engage Highland to manage your property. We monitor arrears daily and our sophisticated platforms alert us if rent is not paid on time. In accordance with the Residential Tenancies Act, swift action is taken on tenants falling behind on rent, that's why we have less than 2% rental arrears across our rental portfolio. To keep your investment property running smoothly, contact 02 9523 4333 today.

Anything of extreme value should be safeguarded. That's why we highly recommend landlord insurance to protect this asset. This shields you from tenants being in arrears, damages to your property (beyond the amount secured by the bond), an injury sustained on your property, and your contents (in the event of an accident). For further details on the benefits of landlord insurance, contact Cover Guard Insurance, our trusted team of insurance specialists, on 1300 038 210 today.